What this helps you do
Work through the most common reasons your setup isn't going smoothly — from accepting your invite through connecting payouts.
Before you start
Identify which step is actually stuck — invite acceptance, profile or availability access, or payout connection each have different fixes.
Steps
Step 1: My invite link doesn't work
Ask your business owner or administrator to resend a fresh invite rather than reusing an old link — invite links can expire.
Step 2: I can't edit my profile or availability
Your business controls whether you have editing access for your own profile and availability. If your page shows a message saying editing isn't open for your account, ask your business owner or administrator to open it.
Step 3: My Stripe connection is stuck on pending
Go back into your payments page and re-open the connection flow — it resumes rather than restarting. A pending status usually means a Stripe verification step wasn't finished.
Step 4: I'm not sure if I'm fully set up
Work through the provider activation checklist — it covers every step in order.
Step 5: Still stuck
Contact Bloomber support with the specific step where things broke down.
What success looks like
- You know exactly which step is blocking you and how to resolve it.
- Your invite, profile, availability, and payout connection all show as complete.
Common problems
- My access looks wrong across multiple areas, not just one — That's more likely a business-level permissions issue than something on your end — ask your business owner or administrator to review your access directly.
- Everything looks complete but I'm still not getting bookings — Setup and bookings are separate — see the provider activation checklist's note on this.