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Troubleshoot booking-link and booking-availability problems

Last reviewed 2026-07-06

What this helps you do

Work through the most common reasons your personal booking link or availability isn't behaving as expected.

Before you start

Identify whether the problem is your link itself, or your underlying availability — they have different fixes.

Steps

Step 1: My booking link isn't live

Confirm your profile and availability are both fully set up first — an incomplete profile can hold your link back. See Find and share your personal booking link.

Step 2: My availability looks wrong

Check your own working hours first, then confirm they haven't accidentally exceeded your business's overall operating hours — your hours can only be a subset of your business's, never wider.

Step 3: An availability change didn't save

Confirm you completed the save step — an unsaved change reverts to your previous hours. See Update your availability without disrupting bookings.

Step 4: Clients say they can't book me at all

Confirm your link is live and your availability shows open time — a fully blocked calendar looks the same as a broken link from a client's perspective.

Step 5: Still stuck

Contact Bloomber support with the specific symptom and what you expected instead.

What success looks like

  • Your booking link is live and reflects your real availability.
  • Clients can book you without running into a setup gap.

Common problems

  • This is happening across multiple providers at my business, not just me — That's more likely a business-level issue — ask your business owner or administrator to check with Bloomber support directly.
  • I've checked my link and availability and it's still wrong — Contact Bloomber support with specifics rather than continuing to guess.

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