What this helps you do
Choose how clients receive their receipt after payment, add a custom message, and control the automated follow-ups Bloomber can send afterward.
Before you start
- You need owner-level settings permissions — this page isn't available to providers.
- Your logo and brand color come from Brand Identity, not from this page. Set those up first if you haven't. See Set up your shop profile, hours, branding, and services.
Steps
Step 1: Open receipt settings
Go to Settings, then Receipts & TX under the Notifications section.
Step 2: Choose delivery channels
Under "Receipt delivery," turn on or off:
- Email receipts — sends a branded receipt email after each successful payment.
- SMS receipts — texts the receipt microsite link. This is a free, transactional send — it never uses Bloomber Credits and is never blocked by your BC balance.
- Apple Wallet passes and Google Wallet passes — show "Add to Apple Wallet" / "Save to Google Wallet" on the receipt.
Step 3: Set smart follow-ups
Under "Smart follow-ups," turn on or off:
- Rebooking reminders — nudges clients around their predicted next-visit window.
- Loyalty milestone alerts — reminds clients when they're near their next reward.
- Win-back campaigns — reaches clients who've gone dormant.
- Review nudges — asks clients for a review after completed visits.
Then set "Max notifications per client each month" (1–10) so follow-ups don't pile up on any one client.
Step 4: Set receipt details
Under "Receipt details," toggle:
- Review prompt on receipts — shows a review call-to-action on the receipt itself.
- Show tip summary — includes the tip line in the customer's receipt.
Step 5: Add a custom message
Under "Custom message," type an optional note (up to 200 characters) that appears near the bottom of every receipt — for example, a thank-you line or a reminder to rebook.
Step 6: Check the preview, then save
The receipt preview panel shows your logo, brand color, and custom message together as a client would see them. Switch between the list and timeline view to review every setting at a glance, then select Save settings.
What success looks like
- Clients get receipts through the channels you've enabled, with your branding and custom message showing correctly.
- Follow-ups go out for the automations you turned on, capped at the monthly limit you set.
- The preview panel matches what you intended before you saved.
Common problems
- My logo or brand color isn't showing on the receipt preview — This page only displays your existing branding; it doesn't let you upload a logo or change colors here. Update those in Brand Identity, then come back to this page to see the change reflected.
- SMS receipts aren't sending — SMS receipts are free and never blocked by your Bloomber Credits balance, so a low or zero balance isn't the cause. Confirm the toggle is on, that the client has a phone number on file, and that they haven't texted STOP to opt out of messages from your business.
- A client says they didn't get a follow-up I expected — Check that the specific follow-up type is enabled and that the client hasn't already hit the monthly notification cap you set.