What this helps you do
Give walk-in clients a QR code they can scan to join your walk-in queue right away, without an app, an account, or a phone call.
Before you start
- You need owner access — QR Check-In lives in the owner admin portal and isn't available to team members.
Steps
Step 1: Open QR Check-In
In the admin portal, go to Bookings → QR Check-In (/admin/qr-checkin).
Step 2: Let your walk-in card load
The page reads your business's own check-in code and shows it as a walk-in card, with the QR code, a scan line, and the check-in link written out underneath it.
Step 3: Copy the link if you need it on its own
Use Copy Link on the card if you want to share the check-in address by itself — for example in a text message.
Step 4: Print the card
Use Print Sheet to print the card. Since this uses your browser's print dialog, you can also choose "Save as PDF" there if you want a digital copy instead of a paper one.
Step 5: Display it where walk-ins arrive
Put the printed card at your front desk, in your window, or wherever clients who haven't booked ahead will see it.
What success looks like
- Your walk-in card on
/admin/qr-checkinshows a live QR code and a working check-in link. - When someone scans it, they land on a page where they choose a service (and a preferred pro, if you offer that), then enter their name and contact details to join your walk-in queue.
- New walk-ins from the QR code show up on your walk-in list for your team to seat.
Common problems
- Is this the same as my regular booking link? No. QR Check-In is for people standing in front of you right now — scanning it adds them straight to your walk-in queue. It's different from your storefront booking link, which clients use to schedule a visit ahead of time. See Find and share your personal booking link for that link.
- I want a QR code for taking payment, not check-in. That's a separate feature — Checkout QR, also under Bookings — which your team uses at the counter to collect payment. It isn't for checking clients in.
- There's no download button on the walk-in card. The walk-in card only offers Copy Link and Print Sheet, not a direct image download. To keep an image file, print the card and choose "Save as PDF" in your browser's print dialog.
- The card won't load. Refresh the page — a failed read retries automatically a few times before showing an error message.